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Terms and Conditions - The Travels Company

Effective Date: August 1, 2023

Welcome to The Travels Company. These Terms and Conditions (“Terms”) govern your access to and use of our website, https://thetravelscompany.com (the “Site”), and the travel-related services offered byTHE TRAVELS COMPANY L.L.C-FZ (“we,” “us,” or “our”).

By accessing the Site or using any of our services, you agree to be legally bound by these Terms. Please read them carefully before making any booking or using our services. If you do not agree to these Terms, you should not access the Site or use our services.

  1. Bookings and Payments

    1. Booking Confirmation:

      All bookings made through our website are subject to availability. We will send you a confirmation email once your booking is confirmed. It is your responsibility to review the details and notify us immediately of any discrepancies.

    2. Payment Gateway:

      Payment for your bookings must be made in full at the time of reservation, unless otherwise specified. We accept various payment methods, including credit cards and online payment gateways.
      Visa or MasterCard debit and credit cards in AED will be accepted for payment. The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt. The amount charged to the card will be shown in your card currency. Cardholder must retain a copy of transaction records and https://thetravelscompany.com/ policies and rules.
      We will not trade with or provide any services to OFAC and sanctioned countries.

    3. Payment Confirmation:

      Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

    4. Changes and Cancellations:

      Changes to your bookings or cancellations may be subject to fees or penalties imposed by the service providers, such as hotels or airlines. Please review the specific cancellation and change policies for each booking.

    5. Trade Restrictions:

      We will not trade with or provide any services to OFAC and sanctioned countries.

  2. Travel Documentation

    1. Passports and Visas:

      It is your responsibility to ensure that you have a valid passport and any necessary visas or travel authorizations required for your destination. We recommend verifying travel document requirements with the relevant authorities before booking.

    2. Health and Vaccinations:

      Some destinations may have specific health requirements or recommendations. We advise consulting a healthcare professional or the World Health Organization for guidance on vaccinations and health precautions.

  3. Travel Insurance

    1. Travel Insurance:

      We strongly recommend purchasing travel insurance to protect yourself against unforeseen events, including trip cancellations, medical emergencies, and travel disruptions.

  4. Limitation of Liability

    The Travels Company acts as an intermediary between you and the service providers, such as hotels, airlines, and tour operators. We are not liable for any acts, omissions, delays, or failures of third-party service providers.

    In no event shall The Travels Company be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or services.

  5. Intellectual Property

    1. Access and Update:

      All content on our website, including text, images, logos, and trademarks, is the property of The Travels Company and protected by intellectual property laws. You may not use, modify, reproduce, or distribute our content without our prior written consent.

  6. Indemnification

    You agree to indemnify and hold harmless The Travels Company, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our website or services.

  7. Governing Law and Jurisdiction

    1. These Terms and Conditions shall be governed by and construed in accordance with the laws of United Arab Emirates. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in United Arab Emirates.

  8. Changes to Terms and Conditions

    1. We reserve the right to modify these Terms and Conditions at any time. The revised version will be posted on our website with the updated effective date.

  9. Contact Us

    If you have any questions, concerns, or inquiries regarding these Terms and Conditions or any other matter, please contact us at support@thetravelscompany.com.

    Thank you for choosing The Travels Company. We look forward to providing you with exceptional travel experiences and services while maintaining transparency and fairness through these Terms and Conditions.