Cancellation Policy - The Travels Company

We understand that plans can change, and we aim to accommodate reasonable cancellation requests in accordance with the terms of our service providers.

Cancellation Time Frame

Customers may cancel their booking within 24 hours of order confirmation to be eligible for a refund.

Refund for Cancellations

If your cancellation request is approved, refunds will be made to the same payment method used at the time of booking.

Please allow up to 45 days for the refund to be processed, depending on your card-issuing bank.

Non-Refundable Situations

Some bookings may be non-cancellable and non-refundable, particularly if they fall under promotional or last-minute deals. These terms will be clearly indicated at the time of booking.

3.2 Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

How to Cancel

To request a cancellation, contact our customer service team immediately: 📧 support@thetravelscompany.com