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Privacy Policy - The Travels Company

Effective Date: August 1, 2023

THE TRAVELS COMPANY L.L.C-FZ (“we,” “us,” or “our”) is the operator of the website https://thetravelscompany.com/ (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or use our travel booking services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

  1. Information We Collect

    1. Personal Information:

      When you book a tour or travel service with us, we may collect personal information such as your name, email address, phone number, postal address, passport details, and payment information. We only collect the information necessary to process your bookings and provide you with the best travel experience.
      All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

    2. Travel Preferences:

      To tailor our services to your preferences, we may collect information about your travel interests, special requirements, dietary preferences, and any other relevant details you provide to us.

    3. Device and Usage Information:

      We may collect information about your device, operating system, browser type, IP address, and usage patterns when you interact with our website.

    4. Cookies and Similar Technologies:

      Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

  2. How We Use Your Information

    1. Booking and Service Delivery:

      We use your information to process your tour and travel bookings, provide travel-related services, and communicate with you regarding your travel arrangements.

    2. Customer Support:

      We may use your information to respond to your inquiries, requests, and feedback and to provide customer support throughout your travel journey.

    3. Personalization:

      We use your information to personalize your travel experience, suggest tailored travel packages, and recommend destinations based on your interests.

    4. Marketing:

      With your consent, we may send you promotional offers, travel deals, and newsletters. You can opt-out of marketing communications at any time.

    5. Analytics:

      We use data analytics to understand how our website is used, improve our services, and measure the effectiveness of our marketing campaigns.

  3. Information Sharing

    1. Third-Party Partners:

      We may share your information with trusted third-party partners, such as hotels, airlines, tour operators, and transportation providers, to facilitate your travel arrangements.
      https://thetravelscompany.com/ will not pass any debit/credit card details to third parties.

    2. Legal Requirements:

      We may disclose your information if required by law or in response to a valid legal request.

    3. Business Transfers:

      In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  4. Data Security

    1. Data Security:

      We implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.
      https://thetravelscompany.com/ takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online.

  5. Third-Party Websites

    https://thetravelscompany.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

  6. Your Rights and Choices

    1. Access and Update:

      You have the right to access and update your personal information. You can log into your account to review and edit your details.

    2. Data Deletion:

      You can request the deletion of your personal information by contacting us.

    3. Marketing Opt-Out:

      You can opt-out of marketing communications by following the instructions provided in our emails or contacting us.

  7. Children's Privacy

    Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

  8. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date.

  9. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us atsupport@thetravelscompany.com. Thank you for choosing The Travels Company for your travel needs. We are committed to providing you with exceptional travel experiences while safeguarding your privacy and data.