Private Balloon Flights

• Private Pickup from the hotel.
• Experience an adventurous Private Balloon ride(As per the selected option)
• Private Drop back to your hotel
• Flight Certificates Signed by Pilot

•  It is mandatory to provide Emirates ID copy / Passport copy for each passenger at the time of booking. This is in accordance with aviation regulations set by the Gulf Civil Aviation Authority (GCAA). Please update passport / emirates  id copy in the below link https://balloonflightswaiver.com/ 24 hours before the flight  to complete the check in process  and guest has to fill and sign the waiver form  at site before the flight . (Without above this documents  passengers are not allowed to fly) 

• The guest’s valid WhatsApp number is mandatory for reservations, allowing us to communicate the pickup time and provide any updates regarding the tour.
• The Balloon Flights team will share the exact pickup time the day before the tour, between 7:00 PM and 8:30 PM.
• Be ready at the pickup location at least 10 minutes before the scheduled time, as any delay could result in the cancellation of the entire flight.
• The pick-up and drop-off times for private transfers can be modified by 30 to 60 minutes, depending on traffic conditions and your location.
• Buffet breakfast is available at extra 100 AED per person 
• Children under 5 years old and individuals over 70 years old will not be permitted to fly.
• The maximum weight limit is  119 kg. Guests exceeding this limit require pilot approval and will incur an extra charge.
• Pregnant ladies will not be allowed to fly.
• A 100% NO SHOW fee applies if a guest cancels the tour at the last moment. No alternate tour will be arranged, and no refund will be provided.
• All participants must be in good physical condition and able to climb in and out of the basket and bend in a brace position during landing. The company does not accept responsibility for any adverse health conditions, as guests participate at their own risk.
• Guests with disabilities, including mental health, emotional, and physical conditions, are not allowed to participate.
• Guests are not allowed to carry heavy luggage during the activity.
• Anyone under the influence of alcohol or any other drugs is strictly prohibited from flying.
• Comfortable, casual clothing is recommended for this activity. Be sure to avoid high heels and wear comfy shoes or boots instead.
• This activity is not recommended for individuals with heart conditions, serious knee problems, back issues, those who have undergone major surgery in the past six months, or anyone with a fear of heights.
• Balloon flights are subject to weather conditions. The pilot has full authority to decide whether to proceed with or cancel the flight, prioritizing guest safety and following flying guidelines. If the flight is canceled due to bad weather, guests will be offered the next available tour date or a full refund. 
• Location Address: Balloon flight operation facility, location https://maps.app.goo.gl/psptGCDgnEgNwKct8

        Cancellations Group bookings (8 pax and  above ) : Cancellations made at least 5 days before the tour departure are

      eligible for full refund, cancellation made 48 hours before the tour eligible for half (50% ) Refund. Cancellation made within 48hr not eligible for refund .

·      The refund will be processed within 5–11 business days to the original payment method used.